Imagine you 're hosting a dinner party - it 's half an hour before your guests are due to arrive, the flowers are late, the table not set and you haven 't even started on your hair. Then imagine another scenario, where your Randolph 's butler has arrived, arranged your flowers, set the table and the only thing you have to worry about is your hair. Your butler will be at the door to greet your guests with Champagne and take their coats before you make your fabulous entrance as the gracious host.